Kadak Family Tea

Standard Flat Rate Shipping ₹80 – Free Shipping on orders of ₹500 or more!

Shipping and Delivery

At Kadak Family Tea, we ensure a smooth and reliable delivery experience so you can enjoy our premium tea blends hassle-free. Below are the details of our shipping and delivery process:

Shipping Locations

We currently ship across India. For international shipping inquiries, please contact us at info@kadakfamilytea.com.

Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

  • Metro Cities: 3-5 business days
  • Tier 2 & 3 Cities: 5-7 business days
  • Remote Areas: 7-10 business days

Delivery times may vary due to weather, strikes, or courier delays.

Shipping Charges

  • Free shipping on orders above ₹15,000.
  • Standard shipping charges apply to all orders below ₹15,000 (calculated at checkout).

Cash on Delivery (COD)

  • COD is only available for Kanpur, UP.
  • COD charges range from ₹30 to ₹50, depending on the order amount.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your package in real time.

Undelivered Orders

If a delivery attempt is unsuccessful, our courier partner will make up to two more attempts. If undelivered, the order will be returned to us, and a refund (excluding shipping charges) will be processed.

Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with images of the package at info@kadakfamilytea.com. We will arrange a replacement or refund as per our policy.

For any queries, feel free to reach out to us at info@kadakfamilytea.com.

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